We can provide all services your linens require to be restored to their full natural beauty. You can be assured of our expert attention to detail because we are committed to your full satisfaction. We want you to feel confident that you can enjoy your fine linens every day.
Our laundering techniques are expertly adapted to the condition, age and fabric content of your fine linens. We give individual attention to each item, examining linens for stains and potential damage to determine the optimal laundering and care needed. One example of a rare tradition maintained by The Laundry is our use of cooper boilers, a time-tested method of effectively removing stains and whitening linens.
Linens are stretched to their original dimensions on large tables. An old-world technique, table drying leaves a finish superior to simple ironing.
Once the tablecloth or bed linens are completely dry, we carefully iron out the pinholes, and then finish the edges just prior to packaging.
Laundered linens are carefully folded, protected between folds of acid-free tissue paper, placed on flat boards, full or half roller, or roller hangers specially wrapped in acid-free tissue paper and finally, wrapped in plastic wrap for protection.
We guarantee all linens will be returned to you in absolutely pristine condition.
We can care for your fine linens, bedding and garments wherever you live. Simply box your items and ship them via UPS, FedEx or USPS directly, or through one of our nationwide drop-off locations. For more information call us or click below.
If you make a note of what caused the stain on your order form, our laundress can determine the best technique for its removal. If you don’t know the cause, don’t fear, our laundress can use her expertise to remove it.
Whenever possible and if the fabric and construction allow, laundering an item is always preferable to dry cleaning. Because the laundering process removes dirt and stains using water and biodegradable detergent and is not as potentially damaging to the fabric, it may help to prolong the life of the item. Dry cleaning uses chemical solvents, which may be harmful to the article. Of course, the fabric and construction of the article in question dictate the right cleaning process.
It typically takes about 4 weeks. Remember, we launder, finish and care for your items by hand. However, we try to launder bedding on a weekly basis and return it to you in 5-6 working days. (Shipping time is not included.) Also, during certain times of the year we run between 4-5 weeks for all items. However, we will try to honor special time requests whenever possible.
Simply box your items and ship them via UPS, FedEx or USPS. Unless otherwise directed we will use UPS to return your laundry to you. We are happy to charge your UPS or FedEx number on the return shipment. Please provide the account number on your order form. Insurance is recommended. If shipped using our UPS number, insurance is automatically charged on the return shipment. We encourage you to establish the value of your order for us.
Yes. Upon receipt of your order, we send you a card confirming your order, along with the expected delivery information and, upon request, an estimated cost. Unless directed otherwise, we begin the process of caring for your linens promptly!
Rush service is available. A 10% to 20% surcharge may apply.
You may either email us at customerservice@linenlaundry.com or please call us at 800-637-6334. We can discuss if it’s possible for us to care for and launder your item and the pricing for that service.
After you’ve filled out these forms, please include both forms along with your first shipment. On repeat orders, if you do not wish to change your payment method, only the order form is necessary.
